Business Support Assistant

£12.38 per hour

Bristol - BS1 5TR

The Business Support Service are delighted to be recruiting to a Business Support Assistant. A successful candidate will join us to reach shared goals and have a positive can-do attitude and will be open to trying new things. The role will require working with a number of services, working collaboratively as part of a centralised service which provides support to a wide range of different departments across the council.

BST1 - We are a team of 21 people responsible for supporting Adult Social Care and SEN services.

For Adult Care Services we manage referrals coming in with regards to Safeguarding and Vulnerable Adults, recording information on a data base, sending out letters to name just a few tasks.

We provide support to the SEN (Special Educational Needs) team, managing a shared email inbox, processing new requests for EHCP's (Education, Health & Care Plans), logging annual reviews and contributions. We also provide support in recording Mediation cases. The work is varied and busy and is time critical in nature due to the statutory nature of the tasks.

Main tasks include data entry recording referrals onto a database, including creating new records and updating records sending out letters, data cleansing etc.

The successful candidate will enjoy working creatively to support more efficient ways of working on each task and together as a team which will require good communication skills with your colleagues, and other stakeholders. You will have a working knowledge of using Microsoft tools, including shared calendar, and be willing to learn new systems and processes quickly. You will model and promote our organisational values and behaviours

In particular the Administration and Business Support Service offers roles that are:

• Centrally based within Bristol
• Within a supportive work environment
• Has a Career Development Scheme to enhance colleagues' skills and opportunities
• Part of a flexible and committed team that makes connections with opportunities across the organisation.

Why Bristol City Council?

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.

Join us and you'll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you'll be working in a supportive environment where you'll have the chance to make Bristol a better place and contribute to its future.

Acorn by Synergie acts as an employment business for the supply of temporary workers.